Palmer House a Hilton Hotel | Hotel in Chicago

| 8.6 (2510 Reviews) |  1 Bathroom
The Loop Hotel | Palmer House a Hilton Hotel

Hotel in The Loop, Chicago

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Additionally, a 24-hour health club, a bar/lounge, and a conference center are onsite.
Housekeeping is available on request.
Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video-game consoles, and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Towels
  • Shower/tub combination
  • Eco-friendly toiletries
  • Private bathroom
Bedroom
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Desk chair
  • Iron/ironing board
  • Desk
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
Breakfast
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • To-go breakfast available for a fee weekdays 6:30 AM–11:00 AM: USD 15-30 per person
  • Minibar
  • Refrigerator (on request)
Parking
  • Covered valet parking on site (USD 85 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service
  • Covered self parking on site (USD 57 per night; includes in/out privileges)
Accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 16 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible spa
  • Elevator door width (inches): 48
  • Elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Braille signage
Activities
  • Health/beauty spa
  • Golfing
  • Bicycle rentals
  • Hiking/biking trails
  • Beach access
  • Indoor pool
  • Bicycle rentals
  • Full-service spa
  • Shopping
  • 24-hour fitness center
Entertainment
  • 37-inch TV
  • Cable channels
  • Pay movies
  • Video-game console
  • Premium channels
General
  • Business center
  • Conference center (130000 square feet of space)
  • Coworking space
  • Meeting rooms - 77
  • Lockers available
  • Front-desk safe
  • Elevator
  • Banquet hall
  • ATM/banking services
  • Gift shop/newsstand
  • English
  • Chinese (Mandarin)
  • Smoke-free property
Guest Services
  • Indoor pool
  • Refrigerator (on request)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Multilingual staff
  • Laundry facilities
  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
Internet
  • Available in all rooms: internet access (surcharge)
Spa
  • Body treatments
  • Manicures and pedicures
  • Massage/treatment rooms
  • Spa open daily
  • Massages
  • Facials
  • 12 treatment rooms
  • Hydrotherapy
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 55.0 per stay. cribs (infant beds) are not available.
Payment Policy
Fee for to-go breakfast: approximately usd 15 to 30 per person covered self parking fee: usd 57 per night (in/out privileges) covered valet parking fee: usd 85 per night (in/out privileges) pet fee: usd 75 per accommodation, per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) refrigerator fee: usd 40 per stay rollaway bed fee: usd 55.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 75 per accommodation, per stay service animals are welcome, and are exempt from fees up to 75 lbs per pet

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

Chris
May 22, 2026 12:05:22 AM
Review Score:   10
Summary: Excellent guest service. Quick check in despite the line. Very clean room. Wonderful house keeping. Lockwood Restaurant and bar service was mediocre. Fortunately there are plenty of restaurants near by.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room, 1 King Bed
Room Size: 350 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

No cribs (infant beds), Number of bedrooms - 1, Square feet - 350, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33, Ping - 10
Suite, 1 King Bed
Room Size: 999.9 square feet m2
1 King Bed
Suite, 1 King Bed

General

Square feet - 999.9, Bathrobes, Hair dryer, Number of bedrooms - 1, Square meters - 92.9, Ping - 28.10, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1
Premium Room, 2 Double Beds, 2 Bathrooms
Room Size: 300 square feet m2
2 Double Beds
Premium Room, 2 Double Beds, 2 Bathrooms

General

Ping - 8, No cribs (infant beds), Number of bedrooms - 1, Square meters - 28, Square feet - 300, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Premium Room, 2 Double Beds, Accessible, Bathtub
Room Size: 247.6 square feet m2
2 Double Beds
Premium Room, 2 Double Beds, Accessible, Bathtub

General

Ping - 7.0, Square feet - 247.6, No cribs (infant beds), Number of bedrooms - 1, Bathtub or shower, Extra bed count 1, Square meters - 23, Bed count minimum 2, Accessible bathtub, Bed count maximum 2
Room, 1 Double Bed, Non Smoking
Room Size: 150 square feet m2
1 Double Bed
Room, 1 Double Bed, Non Smoking

General

Outdoor spaces not available, Square feet - 150, No cribs (infant beds), Number of bedrooms - 1, Ping - 4.22, Square meters - 14, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 2 Double Beds
Room Size: 350 square feet m2
2 Double Beds
Deluxe Room, 2 Double Beds

General

No cribs (infant beds), Number of bedrooms - 1, Square feet - 350, Extra bed count 1, Bed count minimum 2, Square meters - 33, Ping - 10, Bed count maximum 2
Premium Room - 2 Double Beds
Room Size: 249 square feet m2
2 Double Beds
Premium Room - 2 Double Beds

General

Square feet - 249, Bathrobes, Hair dryer, No cribs (infant beds), Number of bedrooms - 1, Ping - 7, Extra bed count 1, Square meters - 23, Bed count minimum 2, Bed count maximum 2
Premium Room - 1 King Bed
Room Size: 247.6 square feet m2
1 King Bed
Premium Room - 1 King Bed

General

Ping - 7.0, Bathrobes, Square feet - 247.6, Hair dryer, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Square meters - 23, Bed count maximum 1
Premium 2 Double Mobility Accessible (Tub)
Room Size: 250 square feet m2
2 Double Beds
Premium 2 Double Mobility Accessible (Tub)

General

Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Ping - 7, Square feet - 250, Bathtub only, Wheelchair accessible, Extra bed count 1, Square meters - 23, Accessible bathtub, Doorway wheelchair width (inches) - 35, No cribs (infant beds), Doorway wheelchair width (centimeters) - 89, Bed count minimum 2, Bed count maximum 2
Suite, Accessible, Non Smoking (Roll-in Shower)
Room Size: 1000 square feet m2
1 King Bed
Suite, Accessible, Non Smoking (Roll-in Shower)

General

Wheelchair-width doorways, Number of bedrooms - 1, Bathtub or shower, Doorway wheelchair width (centimeters) - 91, Roll-in shower width (centimeters) - 150, Wheelchair accessible, Extra bed count 1, Ping - 28.1, Square feet - 1000, Square meters - 93, No cribs (infant beds), Doorway wheelchair width (inches) - 36, Roll-in shower width (inches) - 59, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Room, 2 Double Beds, Non Smoking
Room Size: 200 square feet m2
2 Double Beds
Room, 2 Double Beds, Non Smoking

General

Square meters - 19, No cribs (infant beds), Number of bedrooms - 1, Ping - 5.62, Extra bed count 1, Bed count minimum 2, Square feet - 200, Bed count maximum 2
Room, Non Smoking (Roll-in Shower)
Room Size: 205 square feet m2
1 King Bed
Room, Non Smoking (Roll-in Shower)

General

Square feet - 205, Roll-in shower width (inches) - 60, Square meters - 19, No cribs (infant beds), Number of bedrooms - 1, Ping - 5.76, Bathtub or shower, Bed count minimum 1, Extra bed count 1, Roll-in shower, Roll-in shower width (centimeters) - 152, Bed count maximum 1
Suite, 2 Bedrooms, Non Smoking (Parlor)
Room Size: 1000 square feet m2
3 King Bed and Double Beds
Suite, 2 Bedrooms, Non Smoking (Parlor)

General

Number of living rooms 0, Square feet - 1000, Square meters - 93, Number of bedrooms - 2, No cribs (infant beds), Bed count maximum 3, Extra bed count 1, Ping - 28.1, Bed count minimum 3
Suite, Multiple Beds, Non Smoking
Room Size: 1000 square feet m2
3 King Beds
Suite, Multiple Beds, Non Smoking

General

Number of living rooms 0, Square feet - 1000, Square meters - 93, No cribs (infant beds), Number of bedrooms - 1, Bed count maximum 3, Extra bed count 1, Ping - 28.1, Bed count minimum 3
Deluxe Room -1 King Bed
Room Size: 275 square feet m2
1 King Bed
Deluxe Room -1 King Bed

General

Number of living rooms 0, Ping - 7.73, Number of bedrooms - 0, No cribs (infant beds), Square feet - 275, Square meters - 26, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, 2 Double Beds, Non Smoking
Room Size: 1000 square feet m2
2 Double Beds
Suite, 2 Double Beds, Non Smoking

General

Square feet - 1000, Square meters - 93, No cribs (infant beds), Number of bedrooms - 1, Extra bed count 1, Ping - 28.1, Bed count minimum 2, Bed count maximum 2
Deluxe Room - 1 King Bed
Room Size: 300 square feet m2
2 Double Beds
Deluxe Room - 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Square meters - 28, Square feet - 300, Extra bed count 1, Bed count minimum 2, Ping - 8.43, Bed count maximum 2
Room, 1 King Bed, Non Smoking
Room Size: 200 square feet m2
1 King Bed
Room, 1 King Bed, Non Smoking

General

Ping - 6, Square meters - 19, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 200
Premium 2 Bed 2 Bath - 1 Room
Room Size: 300 square feet m2
2 Double Beds
Premium 2 Bed 2 Bath - 1 Room

General

Ping - 8, Number of living rooms 0, Bathrobes, Hair dryer, Number of bedrooms - 0, No cribs (infant beds), Square meters - 28, Square feet - 300, Extra bed count 1, Number of bathrooms - 2, Bed count minimum 2, Bed count maximum 2
Room, Accessible, Non Smoking (Roll-in Shower)
Room Size: 200 square feet m2
1 King Bed
Room, Accessible, Non Smoking (Roll-in Shower)

General

Wheelchair-width doorways, Roll-in shower width (inches) - 60, Square meters - 19, Number of bedrooms - 1, Bathtub or shower, Wheelchair accessible, Extra bed count 1, Roll-in shower width (centimeters) - 152, Square feet - 200, Doorway wheelchair width (inches) - 35, No cribs (infant beds), Doorway wheelchair width (centimeters) - 89, Ping - 5.62, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Room, Accessible, Bathtub
Room Size: 200 square feet m2
1 King Bed
Room, Accessible, Bathtub

General

Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Square meters - 19, Number of bedrooms - 1, Vibrating pillow alarm, Bathtub only, Bathtub or shower, Wheelchair accessible, Extra bed count 1, Square feet - 200, Accessible bathtub, Doorway wheelchair width (inches) - 35, No cribs (infant beds), Doorway wheelchair width (centimeters) - 89, Telephone accessibility kit, Ping - 5.62, Bed count minimum 1, Bed count maximum 1
Room (Parlor, No Bed)
Room Size: m2
1 Twin Bed
Room (Parlor, No Bed)

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, Accessible, Non Smoking (Roll-in Shower)
Room Size: 200 square feet m2
2 Double Beds
Room, Accessible, Non Smoking (Roll-in Shower)

General

Wheelchair-width doorways, Roll-in shower width (inches) - 60, Square meters - 19, Number of bedrooms - 1, Bathtub or shower, Doorway wheelchair width (centimeters) - 91, Wheelchair accessible, Extra bed count 1, Roll-in shower width (centimeters) - 152, Square feet - 200, No cribs (infant beds), Doorway wheelchair width (inches) - 36, Ping - 5.62, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Room, 2 Double Beds
Room Size: 200 square feet m2
2 Double Beds
Room, 2 Double Beds

General

Ping - 6, Square meters - 19, No cribs (infant beds), Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Square feet - 200, Bed count maximum 2
Room, 2 Double Beds, Accessible, Bathtub
Room Size: 200 square feet m2
2 Double Beds
Room, 2 Double Beds, Accessible, Bathtub

General

Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Square meters - 19, Number of bedrooms - 1, Vibrating pillow alarm, Bathtub only, Bathtub or shower, Doorway wheelchair width (centimeters) - 91, Wheelchair accessible, Extra bed count 1, Square feet - 200, Accessible bathtub, No cribs (infant beds), Doorway wheelchair width (inches) - 36, Telephone accessibility kit, Ping - 5.62, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this The Loop hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Loop hotel have a swimming pool?

Yes, this The Loop hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Loop hotel?

Best-rates for the The Loop hotel starts from $295 per night with includes Wellness Facilities, Bar, Breakfast, Laundry, Security/Safety, Sports/Activities, Bedding/Linens, Spa, Restaurant, Internet, Air Conditioner, Parking, Pool, Wheelchair Accessible, Business Services, Guest Services, Entertainment, Child Friendly, TV, Accessibility, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Loop hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Loop hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Loop hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Loop hotel?

Based on the information reported by the owner or manager, the The Loop hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Loop hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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